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Do you have comments or suggestions about Lakeside Bank's products or services? We want to hear about it!

We value your opinion and will take all feedback very seriously. Please take a moment to share your thoughts with us.

Tell us about your experience with Lakeside Bank.

Your recent experience with Lakeside Bank was: *

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Using a 5 point scale, where “1” means “not at all satisfied” and “5” means “extremely satisfied,” please rate the following:

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1. Was your request handled quickly and accurately? *
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2. Were we responsive to your needs? *
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3. Was our employee polite and courteous? *
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4. Was our employee knowledgeable? *
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5. Did we fully communicate the features of services offered and relay how they could meet your needs? *
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6. How would you rank your overall experience with us? *
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Please provide any comments or suggestions on how we can serve you better:

Employee Recognition

Lakeside Bank is a relationship bank. Our long-tenured employees are dedicated to providing superior customer service. If you know of any employee that has provided exemplary customer service to you or anyone else you know, please complete the section below.

Describe your experience with this employee:

Why do you bank at Lakeside Bank? Do you have a personal story about Lakeside Bank you would like to share? Or maybe you would like to tell us about your favorite product or service? If we use your story on our Customer Testimonial page, we will send you a $50 Visa Giftcard. Please fill out the next section – Your Information – in its entirety.

Please send me more information on the following (check all that apply):

Business Checking Personal Checking Current CD Rates
Business Loan Personal Loan Online Banking
Mortgage Loan Home Equity Loan Debit Card Rewards
1031 Exchange CDARS IOLTA

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Your Information

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Please note: This form is intended for customer feedback only. If you have a problem that requires immediate attention, please call 312-435-5100 or visit your nearest Lakeside Bank branch.

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